On a recent trip to North Jersey we stopped at the Vauxhall Plaza McDonald's in Union NJ on the Garden State Parkway. We were hungry, needed gas, and this was convenient. This was also a big mistake.
First, because I am currently addicted to Foursquare, I had to check in, and I was rather shocked at the comments about the place, especially bad were the ones about the drive-thru - which unfortunately we were already in line. Slow, rude, sassy and belligerent were the kindest of the descriptions for the drive-thru lady. I believe however more in actual experience over word of mouth - sometimes that doesn't work out for me.
After ordering, we slowly moved up to the pay window. There was a statue of Officer Big Mac, a forgotten McDonaldland character behind bars on the passenger side. On the driver side was what could only be the woman described in the Foursquare comments. She was yelling through our car at someone we assumed was her boyfriend a hundred feet away in the parking lot. She had quite a mouth on her, and I'm talking both volume and heat, good things there were no children in the car. Luckily she didn't hit us with any spit.
We paid and got away from her as quick as possible, and soon found that order accuracy was also one of her customer service skills. Although I'm sure the rest of the staff helped in the ineptitude. We got Chicken McNuggets in lieu of a cheeseburger, frozen chocolate milk, and the fries were especially crappy, seeming much smaller than usual as if they had been refried.
To their credit, they fixed the cheeseburger mix-up when The Bride went inside, and even gave us more of those crappy fries. Wow. Still, never again, no matter how hungry we are or how much gas we need. It's no wonder Officer Big Mac is in jail. He's ashamed.
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