Thursday, January 19, 2012

French Fry Diary 326: The Aborted Applebee's Attempt


Let's be clear up front. Applebee's neither cares nor has any pride in their French fries. They are not included in their online menu as a side or an appetizer. You have to hunt them down to even see a picture of them on said menu. I guess if you're ordering online, fries just aren't an option.

It's been a long looong time since I've been to Applebee's. This is due to their always consistent customer service, which was bad. The last time I went to Applebee's was for my birthday about six years ago, and even then it had been a while before then we had gone. For my birthday I wanted a certain volcano fudge cake they had so we went, and from the way they seated us, to the food, to the wait time, to the getting orders just outright wrong, they assured us that their customer service was, as I said, consistent.

My memory insists that I have rarely had a good meal at Applebee's. I do remember once getting some really good onion rings, with Panko bread crumbs and shredded cheese mixed in, but I also recall the service that night being Applebee's standard. The fries as I recall are non-impressive salt and pepper natural cuts, nothing to write home about, and as I said before, Applebee's obviously doesn't think so either.

Further and much closer inspection of the online menu revealed that Applebee's also has crispy red potatoes, garlic mashed potatoes, baked potatoes, crispy onion strings, and fried onions, although I could not find these items alone, much like the fries. Now you're probably asking why wouldn't I just order those items a la carte, right? Well, those of you asking that question have obviously never experienced the fine, fine customer service at Applebee's. Good luck with that.

All that said, my buddy Ray came down for a buddy movie night. We were going to see the Hindu special effects spectacular Ra. One, and the only real restaurant near the theatre is Applebee's. At first I was hesitant, but seeing as Ray had just gotten back on to Weight Watchers, and Applebee's has a special WW menu, we went for it.

When we got there, it was packed, because it was a Friday night, of course. There was a thirty-minute wait. We weighed our options. Go someplace else, or wait a half hour for crappy service? Applebee's aborted this night, maybe another time. We'll try again.

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2 comments:

Anonymous said...

Obviously your palate is very limited by your French fry obsession making these above scribbles obsolete to foodies everywhere. When going to a casual dining establishment, what can one expect? Quick food and mediocre to higher service depending on the your server. I know your type: impatient and very judgmental. And for a writer nice run-ons and misspelled words. I guess you would say that you are the "Applebees" of the writing world. Good luck and goodnight.

Glenn Walker said...

Thank you for your comment. Have a pleasant evening.