Friday, December 14, 2012
French Fry Diary 446: Have It Burger King's Way
I used to love Burger King. There was a time when the only bad thing I could say about them was that they had Pepsi instead of Coke, but that was a long long time ago. Recently when they changed their fries for the worse, I thought that not coming back to BK was no big deal, I wouldn't miss it much at all.
Sometimes in a pinch, of when you just want something different, you go back to old habits. In my case, I still like their chicken sandwiches, and on a Sunday night, where else am I going to go?
Regular readers of this blog and folks who know me, know that I am a catastrophically picky eater. I usually like my burgers and sandwiches plain. In simple language that I always have to use when ordering from fast food places, that's 'nothing on it, plain, just the burger and the bun.' Or chicken, should that be the case. And of course, at McDonalds, you always have to stress 'no cheese.' They never get that right there.
As I said, Burger King used to, now they don't care. No, strike that, most Burger Kings are pretty good. The one in Marlton is amazing. However one particular store locally really doesn't care. The Burger King on Route 70 in Cherry Hill, yeah, Restaurant #9865, I'm talking about you. I've had numerous bad experiences there.
"We don't make them no more." Mind you, it's on the menu board behind his head. When I pointed that out, I was told the menu was wrong. As I was picking up dinner for the family and still wanted something for myself, I went with the Crispy Chicken Sandwich, again plain, stressing it because I was sure I was dealing with someone who didn't care. The first receipt didn't say 'plain,' so made sure it went through again.
When I got home of course the sandwich wasn't plain. Despite the receipt saying it was, and the clerk saying it was, it wasn't. I called them, asked for a manager. She was less than friendly. Although I was unsure who I talked to was a manager as she asked, "What do you want me to do about it? You can come back, but we ain't got no more chicken."
There's a point when you just give up, ya know? The BK in Marlton proper usually gets orders right if I get another hankering for their food, I suppose. But I'm never going back to 9865. And I would advise everyone else to steer clear as well. I'm not alone in my assessment of the location either.
Have it your way is dead.